Chick-fil-A tops U.S. fast food restaurants in customer satisfaction, study finds — Q13 FOX News

When it comes to U.S. fast food restaurants, Chick-fil-A is tops for a second straight year, according to a survey that measures customer satisfaction.

The American Customer Satisfaction Index uses a 0-100 scale, and restaurant grades are composed of several factors that include accuracy and quality of the order, cleanliness, online user experience, behavior of staff and menu variety.

The study found that Chick-fil-A is far outpacing chicken competitor KFC, which wound up in 12th place.

Following Chick-fil-A in the top five are Panera, Papa John’s, Pizza Hut and Subway.

The study found that people are generally happier with dining out in 2018 than they were in 2017, but not every type of fast food restaurant has experienced a bump. Burger restaurants are flat in terms of customer satisfaction, with Wendy’s, Burger King, Jack in the Box and McDonald’s making up four of the bottom five in the ACSI’s ranking.

“As Millennials gain spending power, their preferences shift the industry landscape — from more demand for fresh, organic ingredients to new ways to order and deliver food,” researchers found. “In response, restaurants are revamping menus and investing in new technology (for example, smartphone apps and automated kiosks), as well as adding curbside and third-party delivery services.”

With revenue from delivery up 20 percent over five years, it’s not surprising that pizza restaurants are cashing in – and the battle is tightening. Pizza Hut made a 5 percent gain in 2018, pulling into a tie with satisfaction leader Papa John’s.

The top five restaurants in the full service category are Texas Roadhouse, Cracker Barrel, Longhorn Steakhouse, Olive Garden and Outback Steakhouse.

 

When it comes to U.S. fast food restaurants, Chick-fil-A is tops for a second straight year, according to a survey that measures customer satisfaction.

via Chick-fil-A tops U.S. fast food restaurants in customer satisfaction, study finds — Q13 FOX News

Tips for Writing an Effective Complaint Letter

When the battery on your new phone blows up in your back pocket, or the hood of your car just flies up while you’re driving down the highway, or you find out your bank has opened three credit card accounts in your name, or you get bumped from your flight to make room for an…

via The Very Quick Guide To Writing An Effective Complaint Letter — Consumerist

Should such umbrellas be banned?

Fredericton police released these photos of a 'person of interest' they wanted to speak to about a call that led to the lockdown of four schools Friday. Later, police found the man and determined he was carrying an umbrella.

Courtesy of CBC.ca

Courtesy of CBC.ca

Schools locked down over possible gun sighting that turned out to be an umbrella
CBC News Posted: Oct 16, 2015 10:00 AM AT Last Updated: Oct 16, 2015 2:39 PM AT

Fredericton police released these photos of a ‘person of interest’ they wanted to speak to about a call that led to the lockdown of four schools Friday. Later, police found the man and determined he was carrying an umbrella.
Fredericton police released these photos of a ‘person of interest’ they wanted to speak to about a call that led to the lockdown of four schools Friday. Later, police found the man and determined he was carrying an umbrella. (Fredericton police)

The person photographed carrying what appeared to be a firearm near a high school — a sighting that triggered a lockdown of four Fredericton schools this morning — was actually carrying an umbrella, say city police after they located the man.

“This image is of the umbrella that the man was carrying this morning,” the police force said on its Facebook page, after the nearly three-hour lockdown ended Friday.

hi-umbrella
Fredericton police released this photo of an umbrella that was thought to be a firearm being carried by someone near Fredericton High School on Friday. (Fredericton Police Force)

“As you can see, it has significant resemblance to a weapon.”

Police received a report about 9 a.m. AT indicating a teenage boy dressed in dark clothing was carrying a firearm in a gun sock.

Fredericton High School and Priestman Street Elementary School were locked down for precautionary purposes.

The high school typically has a student enrolment of about 1,800. Priestman had a school population of 527 at the start of the current school year.

The lockdowns also affected nearby École Ste-Anne and École des Bâtisseurs in the French school system. No students are at those two schools Friday, but teachers are present.

After the lockdowns ended, Fredericton police released photos of a person they said they would like to speak to about the Friday morning call that led to the lockdowns.

hi-fhs-police
There was a heavy police presence in the vicinity of Fredericton High School after a report of a young male carrying what appeared to be a firearm. (Bridget Yard/CBC)

They eventually made contact with the person carrying the umbrella.

During the incident, police had said they were “taking a measured approach to deal with this situation.”

“We realize that during incidents like these, the public’s worry and concern can be significantly heightened.

“We can assure you that we take these reports very seriously, which is why we have deployed significant resources at this time.”

I read this article and then I decided to google. This is what I found:

Images

Question: Should such umbrellas be banned?

Imagine you see one of these. What would you say? Imagine someone carrying this umbrella gets on the bus, enters a school or a restaurant.

What if a police officer shot someone like this guy in this picture?

His body language is obvious (removing a weapon,ready to use it). Is the police officer expected to “know” it’s an umbrella?!

I’d like to read your thoughts on this.

View original post 238 more words

Netflix: “Narcos”, The Official Trailer

The Medellin cartel – the most violent, ruthless and wealthy criminal organization in the history of modern crime. And the one man who lorded over them all… Pablo Escobar.

NARCOS is the true story of the U.S. and Colombian efforts to battle the Medellin cartel during the cocaine-fueled drug wars of the 1980’s. Multi-layered and multi-faceted, NARCOS depicts a brutal world where lines are blurred and little is black and white. The Netflix original series, starring Wagner Moura, Boyd Holbrook, and Pedro Pascal, premieres August 28, 2015.
Category
Entertainment

Tempted by the New iPhone 7? Is it worth it?

Does the latest Apple offering have new features that justify the upgrade? Here’s how to decide if it’s worth it for you, and — if it is — ways to offset the cost.  By on September 8, 2015 / Photo (cc) by iTux
  •  Could it really be time for a new iPhone?

Just a year after it revealed the iPhone 6 and 6 Plus, Apple is expected to unveil its latest incarnation Wednesday: the iPhone 6S and 6S Plus, along with a slew of new products including Apple TV upgrades, tech industry analysts say.

The hype around Apple products is enough to exert a pull like few other brands. In the nine months ending June 2015, Apple reported in its most recent quarterly earnings statement, it sold 183 million iPhones.

Maybe you bought one; maybe you clung to an older model and you’re ready for a big change; or maybe you’re an Android or Windows phone fan. But before you are sucked into the Apple vortex, stop and think.

From our Solutions Center: Find a better cell phone plan 

Deciding whether to plunk down hundreds of dollars for the latest iPhone starts with what is important to you, says Money Talks News tech expert Dan Schointuch.

“Unless they’ve already identified some specific feature that they know they want, or their current 6 or 6 Plus is broken and not covered under warranty, then most people will probably be just as happy with the 6 as they would be with the 6S,” he said. The change from an iPhone 5 or 5S would be more substantial.

Still, if there is a feature that appeals to you, “it may be worth buying on that basis,” Schointuch said. For him, that feature is the camera, one of seven points to consider about whether the new iPhone will be right for you.

1. How important is the camera to you?

As earlier reported by Money Talks News, the new iPhone is expected to feature a 12-megapixel rear-facing camera, which allows users to take higher-resolution photos than the 6’s 8-megapixel camera.

It’s also expected to have enhanced 4K video, about four times higher resolution than the 1080p in current phones.

For MTN’s Schointuch, the camera specs are important.

“I tend to upgrade my phone each year for the camera improvements,” he said. “My feeling is that 10 years from now, when I can’t even remember what made the 6S different from the 6, I’ll still have all of the pictures I took with my phones, and I’d like those pictures to be as good as was possible at the time.”

Also, big for selfie shooters, the front-facing camera will go to 5 megapixels and a flash, up from 1.2 megapixels and no flash, tech-watcher 9to5mac.com said. Software modes will allow for slow-motion video capture and panoramas, it said.

2. How much speed and battery life do you need?

Apple’s A9 chip coming inside the 6S and 6S Plus will pack thousands more transistors than the A8 chip in the 6 and 6 Plus. That means, says 9to5Mac, greater performance and more energy efficiency in a chip about the same size as the A8. It also will come with 2 GB RAM, instead of 1 GB. To you, it means the phone should handle the higher resolution photos and videos as well as improved game graphics with ease and without running down the battery faster.

Apple will continue to offer 16GB, 64GB and 128GB capacity phones, but the smallest will fill up pretty quickly if you keep a lot of 4K videos on it.

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Transparency in a Startup

David Cummings on Startups

One of the items entrepreneurs frequently debate is the level of transparency to provide within their startup. How much information does a team member need to know? When does not enough information cause problems? While there’s no perfect answer, I’ve found that it’s better to err on the side of providing more information than expected.

Here are a few areas worth considering as part of the transparency question in a startup:

  • How much cash is in the bank?
  • What’s the monthly burn rate?
  • What are the key metrics for the business and where do things stand?
  • What are the key metrics for each department and where do things stand?
  • What goals need to be hit to raise the next round of financing (if applicable)?
  • What are the top three challenges in the business (some issues, like those that are personnel related, can’t be discussed company-wide)?
  • What’s on the Simplified One Page Strategic Plan

View original post 34 more words

Find Your Kitchen Style Based On Your Myers-Briggs Personality Type — The Kitchn

 

Discover the Kitchen Style for Your Myers-Briggs Personality Type

LIFE IN THE KITCHEN
Where I Cook: Chelsea Fuss of Frolic!
If you’ve ever taken the Myers-Briggs personality test, you know that afterwards every aspect of your life takes on immense clarity. Qualities that were previously irksome are now essential to your personhood; habits become lifelines to deeper understanding. You are that four-letter formula! Everything makes sense now.

We are fascinated with trying to define ourselves, but it’s okay, because today that fascination led you to this: a totally scientific, totally foolproof guide to your personal kitchen style, as identified by your Myers-Briggs personality type and this editor, who was given inspiration from above to make the connections known to you. Prepare to be enlightened.

ISTJ: The Inspector: Your kitchen style is Restaurant-Inspired. You have no use for frivolous things in the kitchen. Everything should be totally functional, and if it doesn’t serve a purpose, out it goes! You prefer stainless steel countertops, which are easy to clean, and everything within easy reach.

ISTJ: The Inspector
You in a nutshell: Responsible, neat, and orderly. You love systems and rules.
Your kitchen style is Restaurant-Inspired. You have no use for frivolous things in the kitchen. Everything should be totally functional, and if it doesn’t serve a purpose, out it goes! Like this restaurant kitchen, you prefer stainless steel countertops, which are easy to clean, and everything within easy reach.

ISFJ: The Protector
You in a nutshell: Compassionate, loyal, and grounded.
Your kitchen style is Farmhouse. You want wood, warmth, and wonderful people around you in the kitchen. A big wooden table is essential, as is an old-fashioned range and farmhouse sink. And of course, a fire in the hearth.

INFJ: The Counselor
You in a nutshell: Creative, idealistic, and always looking for ways to improve.
Your kitchen style is Scandinavian. Light, bright, and white! You love subway tile with dark grout, white-washed floors, and clean, tidy spaces with just a few bright pops of color. This reminds you of a better future ahead.

INTJ: The Mastermind
You in a nutshell: Analytical, intellectual, and a perfectionist.
Your kitchen style is Rustic Industrial. You like the heft and history of iron and reclaimed wood, and prefer a kitchen with deep colors and antique details — a good place for brooding.

ISTP: The Craftsman
You in a nutshell: Hands-on, detail-oriented, and a keen observer.
Your kitchen style is a Fixer-Upper. Are there cabinets to be repainted? Appliances to be fixed? New lighting to be wired? You’re on it. Where’s the fun in a finished kitchen? It’s all creating something with your own two hands.

Previous image Next image
ISFP: The Composer. Your kitchen style is Romantic. You’d be perfectly happy in a little Paris kitchen with airy lace curtains and a set of French doors that open out to the balcony. If it’s charming, it’s for you. A handsome Frenchman would also not be out of place.

ISFP: The Composer
You in a nutshell: Gentle and flexible, with a strong sense of style.
Your kitchen style is Romantic. You’d be perfectly happy in a little Paris kitchen with airy lace curtains and a set of French doors that open out to the balcony. A handsome Frenchman would also not be out of place.

INFP: The Healer
You in a nutshell: Imaginative, sensitive, and spiritual.
Your kitchen style is Organic Modern. You love greenery and natural materials, like wood and linen, but often accent with classic or modern pieces. You are not afraid of a kilim rug in the kitchen.

INTP: The Architect
You in a nutshell: Philosophical, complex, and non-traditional.
Your kitchen style is Contemporary. Clean lines and cool tones. You’re too busy trying to figure out the mysteries of the universe to be preoccupied by the kitchen.

ESTP: The Dynamo
You in a nutshell: Energetic, playful, and social.
Your kitchen style is Happy Modern. You social butterfly, you! You love to have fun, and your kitchen is just like you: happy, playful, colorful, and maybe even a little silly or whimsical.

ESFP: The Performer
You in a nutshell: Confident, charming, and enthusiastic about life.
Your kitchen style is Classic Glam. Not every person can pull off a crystal chandelier in the kitchen, but you can’t think of anything more glorious. You love metallics, chevron, and Carrera marble countertops, and dream of owning a La Cornue range.

Previous image Next image
ENFP: The Champion. Your kitchen style is Bohemian. You have a strong artistic side, and love a cozy, carefree kitchen with plenty of colorful tea towels, throw rugs, fresh flowers, and artwork — whatever strikes your fancy! It’s not clutter, it’s personality!
ENFP: The Champion
You in a nutshell: Curious, talkative, and aspirational.
Your kitchen style is Bohemian. You have a strong artistic side, and love a cozy, carefree kitchen with plenty of colorful tea towels, throw rugs, fresh flowers, and artwork — whatever strikes your fancy! It’s not clutter, it’s personality!

ENTP: The Visionary
You in a nutshell: Clever, witty, and unconventional.
Your kitchen style is Eclectic. When it comes to designing your kitchen, rules are made to be broken. You find inspiration in all kinds of styles and periods, and you’re not afraid to mix and match. If it doesn’t work, that’s okay — you’re just going to change it again anyway.

ESTJ: The Supervisor
You in a nutshell: Traditional, methodical, and organized. You get things done.
Your kitchen style is Traditional. People often tell you your kitchen looks timeless. It’s just classic, they say, with subtle details that are interesting without being showy. Its familiarity calms you, so you can tackle your to-do list with a clear head.

ESFJ: The Provider
You in a nutshell: Generous, responsible, and practical.
Your kitchen style is Simple Chic. You love the simplicity of black and white. You appreciate clean lines and beautiful materials for their restful, harmonious qualities. The simpler the kitchen, the better, so you can focus all your attention on your loved ones.

ENFJ: The Teacher
You in a nutshell: Ambitious, empathetic, and charismatic.
Your kitchen style is Dramatic Craftsman. You want to work in a kitchen that energizes you while not sacrificing form and function. You love the natural beauty of Craftsman-style kitchens, but prefer to add a little more depth and drama with deep-red cabinets and a stunning view.

ENTJ: The Commander
You in a nutshell: Logical, assertive, and influential.
Your kitchen style is Sophisticated Industrial. Sometimes it takes a hard edge to really push things through. You appreciate strong industrial-style elements — cage pendant lights, metal stools — but you’re not interested in roughing it. Traditional cabinets (painted black) keep the look sophisticated, and only slightly intimidating — just how you like it.

→ Not sure of your type? Take a free test here or here!
Do you know your Myers-Briggs personality type? How does it match up with our kitchen style predictor?

(Image credits: Leela Cyd; Houzz; CICO Books via Houzz; Stadshem; Oswald Mill; The Kitchn; Ashley Bruhn of Hither & Thither for Cup of Jo; Rebecca Bond; Gina Eykemans; Daily Mail; Frenchy Fancy; Oakley Home Builders via Houzz; Elissa Crowe; Maine Home and Design; Bethany Nauert)

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CAMBRIA BOLD
Cambria is an editor-at-large for The Kitchn. She’s also a singer and a songwriter, a wannabe gardener, and a bread fiend. She lives in Boston with her husband and baby girl.
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51 Comments
LemonyZest20 hours ago
Not even close. ENTJ and my kitchen has stained wood cabinets, granite counters, porcelain tile floor, and decorative and useful items collected during trips. I can’t stand black-painted cabinets. Much too dreary. I like pretty, meaningful things.
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M.J.20 hours ago
INTJ, and I hate industrial anything.
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confounded19 hours ago

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Next
Discover the Kitchen Style for Your Myers-Briggs Personality Type
LIFE IN THE KITCHEN

 

Round Two

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